Urban WASH: Working with People

Topic outline

• About/License
  

  About/License

  • About/License Page
  • Acknowledgements Page
• Introduction to Urban WASH: Working with People
  

  Introduction to Urban WASH: Working with People

  Introduction to Urban WASH: Working with People

  • Introduction Page

    
    

  • Learning Outcomes Page

    
    

  • How to use this Module Page
• Characteristics of Urban Communities
  

  Characteristics of Urban Communities

  Characteristics of Urban Communities

  • Introduction Page

    
    

  • Learning Outcomes Page

    
    

  • Urbanisation and development trends Page

    
    

  • WASH in urban areas Page

    
    

  • Equity and inclusion in urban WASH Page

    
    

  • Youth and unemployment Page

    
    

  • WASH-related emergencies in urban areas Page

    
    

  • Summary Page

    
    

  • Quiz

    
    

  • SAQs Page

    
    

• Environmental Pollution and Health
  

  Environmental Pollution and Health

  Environmental Pollution and Health

  • Introduction Page

    
    

  • Learning Outcomes Page

    
    

  • What is environmental pollution? Page

    
    

  • Solid waste Page

    
    

  • Liquid waste Page

    
    

  • Surface and groundwater Page

    
    

  • Excreta and faecal sludge Page

    
    

  • Air pollution Page

    
    

  • Major health risks associated with environmental pollution Page

    
    

  • Summary Page

    
    

  • Quiz

    
    

  • SAQs Page

    
    

• Existing WASH Service Provision
  

  Existing WASH Service Provision

  Existing WASH Service Provision

  • Introduction Page

    
    

  • Learning Outcomes Page

    
    

  • What are WASH services? Page

    
    

  • Key service areas in urban WASH Page

    
    

  • Service provision arrangements Page

    
    

  • WASH service provision for low-income communities Page

    
    

  • Regulation of WASH services Page

    
    

  • Summary Page

    
    

  • Quiz

    
    

  • SAQs Page

    
    

• Stakeholders in Urban WASH
  

  Stakeholders in Urban WASH

  Stakeholders in Urban WASH

  • Introduction Page

    
    

  • Learning Outcomes Page

    
  • What are stakeholders? Page

    
    

  • Why do we engage stakeholders? Page

    
    

  • Identifying and mapping local stakeholders Page

    
    

  • Challenges for stakeholder engagement Page

    
    

  • Summary Page

    
    

  • Quiz

    
    

  • SAQs Page

    
    

• Social Accountability and Social Responsibility
  

  Social Accountability and Social Responsibility

  Social Accountability and Social Responsibility

  • Introduction Page

    
    

  • Learning Outcomes Page

    
    

  • What is social accountability? Page

    
    

  • Putting social accountability principles into practice Page

    
    

  • What is social responsibility? Page

    
    

  • Summary Page

    
    

  • Quiz

    
    

  • SAQs Page

    
    

• Community Engagement
  

  Community Engagement

  Community Engagement

  • Introduction Page

    
    

  • Learning Outcomes Page

    
    

  • Communities and their characteristics Page

    
    

  • The purpose of community engagement in WASH Page

    
    

  • Guiding principles of community engagement Page

    
    

  • Levels of community engagement Page

    
    

  • Methods of community engagement Page

    
    

  • Challenges of community engagement Page

    
    

  • Summary Page

    
    

  • Quiz

    
    

  • SAQs Page

    
    

• Role of Frontline WASH Workers
  

  Role of Frontline WASH Workers

  Role of Frontline WASH Workers

  • Introduction Page

    
    

  • Learning Outcomes Page

    
    

  • Who are frontline WASH workers? Page

    
    

  • Role of Health Extension Workers Page

    
    

  • Role of the Health Development Army Page

    
    

  • Role of woreda water experts Page

    
    

  • Role of private operators Page

    
    

  • Role of frontline workers in facilitation Page

    
    

  • Summary Page

    
    

  • Quiz

    
    

  • SAQs Page

    
    

• Assessing Behaviour
  

  Assessing Behaviour

  Assessing Behaviour

  • Introduction Page

    
    

  • Learning Outcomes Page

    
    

  • Assessing behaviour in the context of hygiene and sanitation Page

    
    

  • Analysing and explaining behaviours using a FOAM framework Page

    
    

  • Gathering information using a situation analysis Page

    
    

  • Role of gender in determining hygiene and sanitation behaviours Page

    
    

  • Summary Page

    
    

  • Quiz

    
    

  • SAQs Page

    
    

• Influencing Behaviour
  

  Influencing Behaviour

  Influencing Behaviour

  • Introduction Page

    
    

  • Learning Outcomes Page

    
  • Developing a behaviour change strategy Page

    
    

  • Channels for communication Page

    
    

  • Behaviour change communication Page

    
    

  • Social change communication and social mobilisation Page

    
    

  • Advocacy Page

    
    

  • Organising WASH campaigns Page

    
    

  • Summary Page

    
    

  • Quiz

    
    

  • SAQs Page

    
    

• Promoting Improved Hygiene and Sanitation
  

  Promoting Improved Hygiene and Sanitation

  Promoting Improved Hygiene and Sanitation

  • Introduction Page

    
    

  • Learning Outcomes Page

    
    

  • Selecting priority behaviour in the WASH context Page

    
    

  • Behavioural barriers to improving hygiene and sanitation Page

    
    

  • Personal barriers Page

    
    

  • Interventions to promote improved hygiene and sanitation Page

    
    

  • Sustainability of behaviour change Page

    
    

  • Summary Page

    
    

  • Quiz

    
    

  • SAQs Page

    
    

• Mobilisation of Urban Communities
  

  Mobilisation of Urban Communities

  Mobilisation of Urban Communities

  • Introduction Page

    
    

  • Learning Outcomes Page

    
    

  • What is community mobilisation? Page

    
    

  • Benefits of community mobilisation Page

    
    

  • Strategies for community mobilisation Page

    
    

  • Involving local groups Page

    
    

  • Challenges of community mobilisation Page

    
    

  • Summary Page

    
    

  • Quiz

    
    

  • SAQs Page

    
    

• Advocacy and Networks
  

  Advocacy and Networks

  Advocacy and Networks

  • Introduction Page

    
    

  • Learning Outcomes Page

    
    

  • What is WASH advocacy? Page

    
    

  • Goals and objectives of WASH advocacy Page

    
    

  • Tools and methods for advocacy Page

    
    

  • Networks for WASH advocacy Page

    
    

  • Advantages and challenges Page

    
    

  • Summary Page

    
    

  • Quiz

    
    

  • SAQs Page

    
    

• Sustainability of WASH Services
  

  Sustainability of WASH Services

  Sustainability of WASH Services

  • Introduction Page

    
    

  • Learning Outcomes Page

    
    

  • The concept of sustainability Page

    
    

  • Sustainability of WASH facilities Page

    
    

  • Encouraging sustainable behaviour change Page

    
    

  • Financial sustainability of WASH services Page

    
    

  • Good governance and social accountability Page

    
    

  • Summary Page

    
    

  • Quiz

    
    

    
    

  • SAQs Page

    
    

• Emergency WASH Behaviour Communication
  

  Emergency WASH Behaviour Communication

  Emergency WASH Behaviour Communication

  • Introduction Page

    
    

  • Learning Outcomes Page

    
    

  • What is emergency WASH? Page

    
    

  • Preparedness phase Page

    
    

  • Response phase Page

    
    

  • Recovery phase Page

    
    

  • Summary Page

    
    

  • Quiz

    
    

  • SAQs Page

    
    

• Monitoring and Evaluation
  

  Monitoring and Evaluation

  Monitoring and Evaluation

  • Introduction Page

    
    

  • Learning Outcomes Page

    
  • The importance of monitoring and evaluation Page

    
    

  • Behavioural indicators Page

    
    

  • Developing a monitoring and evaluation plan Page

    
    

  • Methods and tools for monitoring Page

    
    

  • Methods and tools for evaluation Page

    
    

  • Summary Page

    
    

  • Quiz

    
    

  • SAQs Page

    
    

• Glossary
  

  Glossary

  
  

  • 0-9 Page

    

  • A-C Page

    

  • E-H Page

    

  • I-O Page

    

  • P Page

    

  • S-W Page