When you have studied this session, you should be able to:
- Define and use correctly all of the key words printed in bold.
- Briefly describe the considerations for good governance of a water utility.
- Describe the various factors to be considered in keeping a water treatment plant operational.
- List the steps that should be followed in dealing with customer concerns.
- Outline the main parameters used to define water quality standards.
Last modified: Tuesday, 2 August 2016, 4:24 PM