Prevention of human contact with all types of waste to protect health (1)


A system that supplies a public need, such as transport, communications or utilities (e.g. electricity and water) (3)


Biological difference between male and female (8)

Situation analysis

Analysis of the situation in which a particular behaviour is displayed (8)


Urban areas that are heavily populated with sub-standard housing and very poor living conditions (1)

Social accountability

Public officials, politicians and service providers are held accountable to the public and service users for their conduct and performance (5)

Social change communication

Communication approaches that focus on the community as the unit of change, rather than the individual (9)

Social mobilisation

Process that enables people to organise themselves to act collectively to achieve desired goals (9)

Social responsibility

Individuals and organisations behaving and acting for the benefit of society at large, or at least not causing harm to society (5)

Solid wastes

All types of waste that are solid in form and are discarded, including paper, leftover food, plastic bags, cans, etc. (2)


Any person, organisation or group with an interest (stake) in something, such as a particular situation, intervention, project or programme (4)

Stakeholder engagement

Processes by which the organisers of a project involve stakeholders in decisions about it (4)

Stakeholder mapping

Process of systematically identifying and analysing all the relevant stakeholders and their relationship to each other (4)


Ability to last or continue for a long time; an approach that combines environmental, economic and social aspects to produce long-lasting development or prosperity (10)


Amount of money that a user pays for a single unit of service (13)


Increase in the number of people living in towns and cities relative to rural areas (1)

Vectors (of disease)

Animals that can be responsible for spread of diseases, such as mosquitos, flies and rats (2)

Vulnerable groups

Groups of people in communities that have particular additional needs and are more susceptibale to harm (1)

Wash services

Systems that provide for water, environmental sanitation and hygiene needs of communities (1)

Waste management system

The complete chain of service from waste collection, through transportation to final disposal (2)

Last modified: Tuesday, 7 June 2016, 6:27 AM