Learning outcomes

When you have studied this session, you should be able to:

  • Define and use correctly all of the key words printed in bold.
  • Describe types of teams in the health care system
  • Discuss the techniques of achieving a good team work
  • Describe the methods of leading a health team
  • Outline Model of communication process
  • Identify barriers to effective communication
  • Describe the different types of communication
  • Discuss the techniques of handling culturally sensitive issues

Last modified: Tuesday, 21 March 2017, 5:47 PM