Learning outcomes

When you have studied this study session, you should be able to:

  • Define and use correctly all of the key words printed in bold.
  • Identify functions of workplace ethics
  • Discuss unethical practices in work place
  • Describe the five key points of every ethics policy
  • Describe the Steps towards better work ethics
  • Identify elements of effective communication
  • Discuss factors contributing to communication failures in healthcare
  • Describe the three levels of targeted approach for improved communication in healthcare
Last modified: Tuesday, 21 March 2017, 3:50 PM