Monitoring your own performance

Monitoring Your Own Performance

Your own performance must be regularly monitored to ensure your objectives and those of your clients are met. This can be done by using checklists to see if you are meeting your goals or by asking for feedback from others. You can ask yourself questions to see whether you have fulfilled your tasks and monitor complaints to see if they are a reflection of the quality of your work.

You need to regularly check your work plan, make sure you are following organizational policies and procedures and continuously revisit the client's care plan to ensure the client's needs are met.

A formal performance review conducted by your manger will help you focus on your strengths and weaknesses by highlighting your achievements and identifying areas where you need additional skills or knowledge. It can be difficult to monitor your performance, especially if you don't plan to do it and find you never have enough time to reflect on how you are going. Use as many aids as you can, such as checklists, so you know what you are measuring your performance against. Avoid general questions. Ask specific questions such as, "Were my instructions clear and easy to understand?" or "How can I improve my decision-making abilities?"

Check Your Performance Against Your Work Plan

The first step to consider when managing and coordinating your professional development is to self-assess. As with your team members, use your work plan as a guide. Look at your goals or your Key Performance Indicators (KPIs). Key Performance Indicators are tools that consist of check lists that are used to check your performance against your work plan. Have they been met? Have only some of them been met? Have you exceeded expectations and set new standards?

Here is a general checklist. If you can tick each item, you can be quite confident you are meeting your requirements and working well within your role and responsibilities

Key Performance Indicators (KPI) Checklist

Tasks are carried out according to procedures and legislative requirements

Tasks are completed on time

Work plan goals are achieved

Potential problems are always anticipated and contingency plans implemented when necessary

Issues and difficulties are dealt with promptly and successfully

Tasks are reprioritized correctly when necessary

Areas outside your level of authority or expertise are referred to an appropriate Person

Positive feedback about your work is received from co-workers, your manager, health professionals you work with and your clients

You are flexible and change tasks and rosters when appropriate

You discuss issues and progress regularly with your manager

Last modified: Tuesday, 21 March 2017, 5:23 PM