Establish contact with the customer

Establish Contact With Customer

Definitions of a Customer

A customer (also known as a client, buyer, or purchaser) is the recipient of a good, service, product, or idea, obtained from a seller, vendor, or supplier for a monetary or other valuable consideration.

Classification of Customers

Customers are generally categorized into two types:

  • An intermediate customer or trade customer (more informally: "the trade") who is a dealer that purchases goods for re-sale.
  • An ultimate customer who does not in turn re-sell the things bought but either passes them to the consumer or actually is the consumer.

Customers also can be classified as internal and external customers:

  • Internal customers are people from within your organization who need your assistance.
  • External costumers are people from other organizations who come for as recipient of a good or service.
Last modified: Tuesday, 21 March 2017, 2:29 PM