Learning outcomes

When you have studied this study session, you should be able to:

  • Define and use correctly all of the key words printed in bold.
  • Describe the role of planning in the management of change and innovation
  • Explain the techniques for overcoming resistance to change
  • Discuss the three types of workplace culture and their implication to change and innovation
  • Describe the risk management process in relation to change and innovation
  • Identify the approaches used in supporting individuals and teams
  • Discuss the difference between coaching and mentoring
Last modified: Tuesday, 21 March 2017, 2:35 PM